Frequently Asked Questions.

Yes. Paid subscriptions are linked to your Google account. This allows your payment record, subscription status, order history and remaining days to be restored automatically when you log in again.

No. As long as you sign in with the same Google account, your subscription and payment history will be restored from our server records.

For security reasons, each order is linked to the Google account email used during checkout. If you need help transferring access, contact our Telegram support bot.

Annual subscriptions normally last 12 months. During the early-bird campaign, eligible users receive 1 extra month, making the total access period 13 months.

After your payment is approved, your active plan and remaining subscription days will be shown on the pricing page and account-related areas after Google login.

When your subscription expires, premium access will stop automatically. You can renew by purchasing a new subscription.

QuantumSpider currently supports USDT payments through multiple blockchain networks such as TRC20, ERC20, BEP20, Arbitrum, Polygon, Solana, TON and others shown during checkout.

Yes. Please send exactly the USDT amount shown on the checkout page. Sending a different amount may delay review or cause rejection.

TXID, also known as transaction hash, is the blockchain transaction identifier from your exchange or wallet. After sending USDT, copy the TXID from your withdrawal history and submit it for manual review.

Please only send USDT through the selected network shown on the checkout page. Assets sent through an unsupported or wrong network may not be recoverable.

Because USDT payments are blockchain transactions, our operator manually verifies the TXID, network, amount and order details before activating your subscription.

Most reviews are completed within 24 hours. During review, your order status will show as Pending and remain linked to your Google account.

Yes. Your order is saved on the server. You can safely close the page and come back later by signing in with the same Google account.

Once approved by the admin, your plan will activate automatically. You will see your subscription countdown, and premium features will become available.

Common reasons include incorrect TXID, wrong network, amount mismatch, duplicate transaction, or the transaction not being found on-chain.

If your order is rejected, the rejection reason will be shown automatically when you sign in with the same Google account.

You can contact us directly through our Telegram support bot. Please include your Google account email, order ID if available, TXID and a short description of the issue.

QuantumSpider may offer refunds according to the refund policy shown on the website. Refund eligibility depends on payment status, usage, timing and verification details.

Please contact the Telegram support bot and provide your Google account email, TXID, order ID and refund reason.

Refund or appeal requests are usually reviewed within 24–48 hours.

If the website is marked as demo, some features may still be under testing or gradual rollout. Paid supporters will be recorded so they can be notified when the official version is launched.

Yes. Paid users' Google account emails are recorded for launch notifications. When the official version is ready, we can notify all early supporters.

Yes. Approved payments are linked to your Google account and will remain restorable after official launch.